John W. Robertson

About me

I focus on how people think and make decisions in complex systems, helping teams design experiences that improve clarity, reduce friction, and create better outcomes.

I focus on how people think and make decisions in complex systems, helping teams design experiences that improve clarity, reduce friction, and create better outcomes.

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Featured work

Build or adapt? Rethinking B2B logistics at Amazon

Build or adapt? Rethinking B2B logistics at Amazon

Defining human-centered AI for Cybersecurity Analysts

Defining human-centered AI for Cybersecurity Analysts

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Podcast appearances, talks, and workshops

  • Designing Security Products podcast
  • From tools to teammates: (Dis)trust in AI for cybersecurity with Neele Roch
  • Security tools don't get a free pass with Jaron Mink
  • Help Security Analysts tell the story behind the threats with Shante Perrin
  • Putting human-centered security into practice with Julie Haney
  • So much data, so little time: Designing for security workflows with Tom Harrison
  • No room for hype when integrating AI into cybersecurity products with Siddharth Hirwani
  • What do you know about alert fatigue?
  • Build a UX of AI framework for your cross-disciplinary team
  • AI in cybersecurity: Analyst perceptions & design implications
  • Ethnography to stimulate innovation and improve UX
  • Designing Security Products podcast
  • From tools to teammates: (Dis)trust in AI for cybersecurity with Neele Roch
  • Security tools don't get a free pass with Jaron Mink
  • Help Security Analysts tell the story behind the threats with Shante Perrin
  • Putting human-centered security into practice with Julie Haney
  • So much data, so little time: Designing for security workflows with Tom Harrison
  • No room for hype when integrating AI into cybersecurity products with Siddharth Hirwani
  • What do you know about alert fatigue?
  • Build a UX of AI framework for your cross-disciplinary team
  • AI in cybersecurity: Analyst perceptions & design implications
  • Ethnography to stimulate innovation and improve UX

Podcast appearances, talks, and workshops